State Farm® Insurance Agent DeAndre' Mathis

"I have had this agent since 2018 and the service is excellent"

"DeAndre Mathis always provided me with great customer services. He takes his time and explain any issues I may have and resolve them. Effective customer service and time and patience is a must for my business. I recommend this State Farm location to everyone. He's a great asset to the community!"

"DeAndre always provides me professional and industry knowledge service. Thanks DeAndre for assisting me and my family."

"I have been completely impressed with their professionalism and customer service. I been a loyal customer for the last 5 years"

"Deandre is just the worst person to talk to. I’d rather be on hold for 2 hours and wait for rep then deal with Deandre! And he’s very unprofessional & arrogant!"

"Very very very unprofessional person in the wrong job. His salary needs to be reevaluated due to lack of customer service."

"Called for a quote on a 2007 vehicle. Their rates were about 2 times as high as 3 other big name Ins companys 🤔"

"After dealing with this location for so long … I never would have thought how DISRESPECTFUL Mr Mathis is!!! He hung up in my grandmothers face several times and when I said something to him about it he lied as if I wasn’t sitting with my grandmother when it happened. He keeps stating my grandmother doesn’t have a policy with State Farm when it’s been confirmed that she does by another State Farm rep. Overall how he handled the situation was very unprofessional. Little does he know how many people that I have referred to this office! Mainly the elderly!!! But God don’t like ugly ! You should always respect your elders."

"I am so disappointed and upset with the events leading to this review. I found out yesterday that I did not have coverage for my home. I called State Farm customer service, the rep got in touch with underwriting and discovered they requested documentation from DeAndre and he did not provide it. It has been over 30 days without coverage, now State Farm wants to charge me $3K more to be covered because of the lapse."

"Very nice agent, knowledgeable and is very helpful when it comes to insurance information"

"Great guy!!! I highly recommend!!!"

"DeAndre' Mathis State Farm provided me with excellent and professional service today. I Went online to do a much needed quote for renters' insurance and was called by the Agent for follow up almost immediately. Prompt and courteous service is always a plus. This location is highly recommended!"

"I have been a customer of StateFarm for over 15 years and when I relocated to Georgia, I received the same excellent customer service that I was getting back home."

"They were polite and very helpful. She was very fun to talk to and made you feel like you were part of the family."

"Wonderful service & excellent help! Thank you!"

"Happy and satisfied with the deal I got with this insurance company! I wanted great affordable insurance that covered the basics and speaking with the agent and other staff, helped me get exactly what I wanted. Highly recommend DeAndre Mathis State Farm!"

"Terrible agent! We experienced a full loss of our house due to flooding and a downed tree. The estimated value only covered %70 of the actual costs to re-build back to the condition prior to the flooding and the downed tree. We had to pay an additional $45k out of pocket to get the home back into the same condition. Deandre undervalued the house which caused the undervalue of the estimate. I don't think the real life knowledge and experience is there."

"Great inexpensive insurance and courtesy agents there."

"A customer focused and driven insurance agency."

"He is the best agent in town"

"Thank you for assisting me!"

"Very Helpful And Informative Agent...."

"Deandre Mathis at Mathis State Farm Agency was a tremendous help with the obstacles that I faced obtaining insurance at a reasonable rate. Mr. Mathis personally took the time to assist me and made sure I was satisfied with the services that were rendered to me. I would definitely recommend this agency to all of my family and friends."

"After three loyal years I will be cancelling my auto insurance with State Farm. I've literally been dropped from auto-draft 4 times. Mr Mathis blamed my bank and/or my lack of funds in the bank as the issue. I was extremely insulted because I am extremely responsible with my bills. I drove thirty minutes out of my way to re-sign a draft authorization form, only to be told that I couldn't sign the paper until 48 hours later. And this was after I paid over $300 to him. Take your money somewhere else. I'll overpay someone else for better customer service."